Safety & care
Your food stays yours.
Cold holding
Contents are kept cold during service following our standard procedure, with times and temperatures recorded.
Disposal only with permission
We flag items, ask you, and act only on your approval. Every decision is logged.
Clear limits
Detailers are not appliance technicians or food-safety inspectors. We never certify that food is safe or a fridge is working correctly.
Stop and escalate
If something looks unsafe — electrical, contamination or access — we stop that part of the work and contact you.
Privacy
Photos are kept to the minimum needed and never used publicly without consent.